Better Together, reconnecting with nature

4 MN

Better Together,
reconnecting with nature

new video

Better Together is a collection under the banner of fraternal, friendly and warm unity. It's a hymn to the necessary and vital reconciliation of human beings with nature and all the living beings that make it up. But it's also a project developed with schoolchildren from a CE1 class in Seine Saint Denis, and a monumental fresco in collaboration with the artist Cécile Jaillard. Valentin and Mathieu, co-founders of the brand, tell us more.

Can you tell us a bit about the Better Together collection?

Valentin / Better Together is the Autumn-Winter collection we've just launched. We called it that, based on the observation that in the society in which we live, in the world in which we live, human beings have become completely disconnected from all other species, and from the living world in general. It's as if we weren't a fundamental part of our environment: there's human, and then there's everything else. The idea here is to create a flagship collection that highlights this idea of reconciliation between human beings and the living world. We wanted to treat this subject in a light-hearted way, and all the work we've done with the artists goes in that direction, by proposing scenes where humans are always in a relationship with another species, they're always friends. Because at the end of the day, if these animals were our friends, would we allow ourselves to harm them? We tend to think that we're not part of that world, but when we realise that our DNA is closer to that of the chimpanzee than the chimpanzee is to the gorilla, it puts things into perspective.

Mathieu / This collection is also a bit like our childhood view of nature, of the human/animal/plant relationship. As we get older, we no longer have the idyllic, innocent vision we had as children.

Valentin / For example, when I read stories to my daughters, it's always humans who are friends with animals and so on. And at some point, we don't know what's going on, but we lose our sense of morality and become self-centred and self-proclaim superior beings, without ever finding it.

Mathieu / That's why we decided to work with children on this theme. It makes perfect sense. They still have that instinctive, innocent look that we've lost. For us, it was the best way to convey the beauty of nature and the human/animal relationship.

"This collection also reflects our childhood view of nature and the human/animal/plant relationship."

Can you tell us about the work done with the children from St Expurery school in Villemomble?

Valentin / The son of one of our best friends goes to this school. We got in touch with the class teacher and the headmaster, who were immediately really enthusiastic about the project. The environment is an issue that is being addressed more and more in schools, to the point of being integrated into the curriculum. In line with what we had seen with her, the teacher asked the children to each draw a picture. The instructions were that they should draw themselves with an element of nature that they liked or would like to meet. At the same time, they were asked to answer a simple question: if you were an environmental superhero, what would you do? This opened up a discussion between the teacher and the children, and ensured that the theme of the environment really became part of the discussion for their school year.

Can you tell us more about the giant fresco in the school playground?

Mathieu / We wanted to find a way of making the children's work both coherent and almost grandiose. We wanted to call on an artist to sublimate these drawings. We contacted Cécile Jaillard, who is also an artist from Seine Saint Denis, and who produced this fresco the size of half a handball pitch. After discussing with her how to proceed, we decided that we didn't want to simply reproduce these drawings on the ground. Something had to happen. We wanted to create a kind of path that was a bit like a toy car carpet, a fresco where you could wander from tree to tree, from universe to universe, have fun at playtime and run around on it. It should be fun and bring a little bit of art and nature to the centre of the school. It was also a way for us to make a gift to thank the children for everything they have contributed to this collection in terms of drawings, phrases and inspirations.

Better Together T-shirt for children

To extend this collaboration, we have decided to produce a line of t-shirts for children, with all profits going to their chosen charity, WWF.

ORGANIC COTTON T-SHIRT
SIZE 4/5 YEARS TO 8/9 YEARS

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Free delivery and exchange offered

Free delivery from November 24 to December 24 for France and European Union countries. 

And until Christmas, take advantage of free exchanges and returns for 60 days.

Prices and delivery times

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

2-4 working days

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Italy, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Ukraine. 

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

4-7 working days

Andorra, Belarus, Croatia, Iceland, Monaco, Norway, Russia, Turkey, United Kingdom, Switzerland. 

Shipping cost

Home delivery: €18

Free delivery for orders over €200

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

Until Christmas, take advantage of free exchanges and returns for 60 days. 

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very simple : Send us a message via the “Contact us” link in the footer of the home page of the olow.fr website. Select “Customer Service” then indicate your order reference, the items you wish to return and whether you wish to request a refund, credit note or exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned below.</p

Stock AZ-OLOW
Rue du Nauron,
79180 Chauray

>

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by the "Contact us" link at the bottom of our site page.

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Need help?

Free delivery and exchange offered

Free delivery from November 24 to December 24 for France and European Union countries. 

And until Christmas, take advantage of free exchanges and returns for 60 days.

Prices and delivery times

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

2-4 working days

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Italy, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Ukraine. 

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

4-7 working days

Andorra, Belarus, Croatia, Iceland, Monaco, Norway, Russia, Turkey, United Kingdom, Switzerland. 

Shipping cost

Home delivery: €18

Free delivery for orders over €200

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

Until Christmas, take advantage of free exchanges and returns for 60 days. 

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very simple : Send us a message via the “Contact us” link in the footer of the home page of the olow.fr website. Select “Customer Service” then indicate your order reference, the items you wish to return and whether you wish to request a refund, credit note or exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned below.</p

Stock AZ-OLOW
Rue du Nauron,
79180 Chauray

>

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by the "Contact us" link at the bottom of our site page.

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