Wind, lots of wind

2 MN

Wind, lots of wind

4_olow_chili_by_guillaumedesachy-1

We travelled up and down Latin America, from North to South, by way of Peru and Bolivia, to then reach Argentina and Chile. In Argentina, we explored the regions of Salta, Iguazu and Buenos Aires but we quickly hit the road towards the Great South.

We had been dreaming of Patagonia, of its glaciers, of its landscapes, for a long time. Many people had told us about their adventures there so we wondered whether it would live up to our expectations. We had barely arrived at El Chalten that we realised Patagonia’s reputation was far from being overrated. There is something for everyone here, but nature remains at the centre of every activity. Whether you’re there for a day or more, you will be absolutely mesmerized by the neighbouring landscapes: plains rub shoulders with mountains with mythical shapes and names, such as the Mount Fitz Roy or the Cerro Torre. When we went out on hikes, even daylong ones, we didn’t bother with bringing litres and litres of water like we had to when we hiked through the Grand Canyon a few years ago. An extremely rare occurrence in the 21st Century: water is so pure here that we were able to fill our flasks in the streams coming straight down from the mountains around us.

But the hikes in the areas surrounding El Chalten are only a foretaste of what was awaiting us in Chilean Patagonia. In Chile, there is a national park well known to all those in love with Patagonia, that goes by the name Torres del Paine. You could say this park is so famous that it’s become a victim of its success and that the paths of the “W”, travelled on for five days, are often swarming with people. There is often a whole world separating rumours from reality, so we decided to go and check it out for ourselves.

After a gargantuan breakfast in our youth hostel in Puerto Natales, we headed out for Torres del Paine. The first day was far from being intense hike-wise, but it was probably the most exhausting, as we had to take a bus, then a boat, and then do the hike after waking up at dawn. The tone was set from the get go: the temperature was due to be between 35 and 53 degrees Fahrenheit, and the wind was due to blow at 50 mph and then 37 mph the following days. We quickly realised what 50 mph winds feel like when we began our first day of hiking. It’s simple: if you don’t move forward, the wind will push you backwards! But despite this dantesque wind, we realised how lucky we were to be there, going from lake to lake, glacier to glacier.

During those five days of hiking, we told ourselves that Torres del Pain’s reputation is far from being overrated, and that this national park well and truly deserves its reputation.

Interview réalisée par guillaumedesachy
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After you have submitted an order, the Customer receives by email and without delay a confirmation of his approval of the Order.

The Customer also receives by email and without delay, a receipt of the order sent electronically, regarding as a confirmation of the order (“Order Confirmation”).

The Customer receives electronically, the confirmation that the Goods have been dispatched.

The delivery shall take place at the location indicated by the Customer at the time of the Order.

Additionally, by undertaking these different steps to Order, the Customer accepts to strictly comply with this Agreement, in accordance with section 1316-1 of the French Civil Code.

The Vendor undertakes to deliver the Goods and Services subject of the Order Confirmation. In the event that a Good ordered is unavailable, the Vendor will promptly inform the Customer about this.

However, under section L.122-1 of the French Consumer Code, the Vendor reserves the right to cancel your Order if the Order is abnormal, involves bad faith or for any other reason that is under the sole discretion of the Vendor. The Vendor also reserves the right to reject orders from any customer with whom the Vendor have an ongoing legal dispute regarding a prior order.

Place of Delivery

The place of Delivery shall be determined by the Customer within the Territory, under sanction to refuse the Order.

The Customer is exclusively responsible for any error in the Delivery due to a lack of indication contained in the Order.

Amount of Delivery Charges

The amount of Delivery Charges depends upon the amount of the Order and upon the Method of Delivery the Customer chooses. In any case, the amount of Delivery Charges shall be indicated to you before the Order Confirmation.

The Delivery Charges are free if the amount exceeds EUR 200,00.

Delivery Term

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Delivery Terms are expressed in working days and correspond to an average time for preparing and shipping the Order to the Customer.

Delivery Terms shall begin to run at the Order Confirmation date.

Delays

In the event of delays in the Delivery, the Order is not cancelled. The Vendor shall inform the Customer by electronic mail that the delivery will take place later than what was contemplated by the Parties. You will be then entitled to decide whether to confirm or cancel your order and shall send to the Vendor a cancellation notice of the Order at service-client@olow.fr.

If the Order has not been shipped yet at the time the Vendor receives the cancellation notice, the Delivery is effectively cancelled and the Customer is reimbursed of the payment he/she made, within fifteen (15) days from the receipt of the cancellation notice.

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Bahamas, Canada, États-Unis, Mexique

Shipping cost

> 1.5 kg1.5 > 4kg
1519.5

Delivery time

5-9 working days

Argentine, Brésil, Chili

Shipping cost

€27

Delivery time

6-9 working days

Arabie Saoudite, Bahreïn, Chine, Corée du Sud, Émirats Arabes Unis, Hong-Kong, Indonésie, Israël, Japon, Malaisie, Qatar, Singapour, Taiwan

Shipping cost

€24

Delivery time

4-7 working days

Australie, Nouvelle-Zélande

Shipping cost

€27

Delivery time

6-10 working days

Returns

You have received your order but the product does not suit you?

You can return your products within 15 days of receiving your package, for any order.

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package.

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very easy : contact us by email at service-client@olow.fr indicating your order number, the items you wish to return and whether you wish to request a refund, a credit note or an exchange.

The return costs are at the customer's expense (cost of shipping by the transporter chosen by the customer and any other related costs: customs duties, taxes, etc.).

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned above.

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by e-mail: service-client@olow.fr.

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