The Yorkshire ritual

2 MN

The Yorkshire ritual

The car was heading down the narrow, winding Yorkshire roads, and the moving landscape was becoming even more quintessential and enchanting. England’s particular atmosphere is hard to describe using only words, even if they are carefully chosen ones. Green hills with the distinguishable curvatures of deep and humid forests, steep, fenced-off pastures bordered by thick hedges where a few cows graze, narrow roads winding through the countryside, whose melancholic cheerfulness could not mask the wild but welcoming region’s harsh and wild nature.

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The car is, between the men and the surfboards, full to bursting. The music that until now had motivated us to hit the road, to stay awake after the tunnel exit, to accompany the noisy and laughter-filled discussions, changes with the scenery: slower, calmer. For the hills, it has to be more respectful. The atmosphere is also more relaxed: not any less joyful, a road trip with friends is always a party, a personal as well as collective joy, but more intimate. More English. In the end, we didn’t know if the interior peace that slowly came over the car’s occupants was due to the journey, or to the landscape: both, most probably. The majestic presence of the second gave the first the most exceptional character. That alchemy between what we saw, what we felt, what we were living, gave, at that very moment, a unique feel to the road trip: like an interlude to our life, where the silent violence of glum and banal everyday life has no say. Then appear the villages, with their little white houses gathered around a sombre and mossy church, hamlets where pubs have the unwavering place of honour, where beers, noisy laughter and stifled tears mingle. A pub in front of which we pass, waiting for the right moment to enter. The place we talked about, the place where we talk. Its atmosphere welcomes long talks just as much as bursts of laughter. We come here to drink, to see.

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The sea is there as well. Even though we missed it when looking for the pub, we could never forget it: violent, cold, sometimes calm, often rough, at times raging. When we throw ourselves into it, something is fulfilled: surfing here, is surfing elsewhere. No wind, the waves flow one after the other, five feet tall, sometimes more, sometimes less. No matter, the group is here, the hills, luxurious and torn up at the same time, protect us from the rest of the world. The water is cold, very cold even, the conditions perfect, the friends present. And afterwards, we’re going to the pub.

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– Josselin Picard – 

Interview réalisée par Valentin Porcher
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How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned above.

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by e-mail: service-client@olow.fr.

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How to order?

Please follow the following instructions in order to submit an Order:

  1. Visit the Website;

  2. Follow the instructions on the Website to place your orders and especially the instructions given to create a Customer account;

  3. Fulfil the Ordering form. After extended inactivity you may encounter an automatic cancellation of the Goods you submitted. You shall start a new Order of any Good and Service you wished to order;

  4. You shall check the Goods and Services you Order, and if necessary, please identify and correct the error;

  5. Confirm the Order, the Total Price as well as the All-Inclusive Price (the “Order Confirmation”);

  6. Follow the payment Website instructions in order to pay the All-Inclusive Price.

After you have submitted an order, the Customer receives by email and without delay a confirmation of his approval of the Order.

The Customer also receives by email and without delay, a receipt of the order sent electronically, regarding as a confirmation of the order (“Order Confirmation”).

The Customer receives electronically, the confirmation that the Goods have been dispatched.

The delivery shall take place at the location indicated by the Customer at the time of the Order.

Additionally, by undertaking these different steps to Order, the Customer accepts to strictly comply with this Agreement, in accordance with section 1316-1 of the French Civil Code.

The Vendor undertakes to deliver the Goods and Services subject of the Order Confirmation. In the event that a Good ordered is unavailable, the Vendor will promptly inform the Customer about this.

However, under section L.122-1 of the French Consumer Code, the Vendor reserves the right to cancel your Order if the Order is abnormal, involves bad faith or for any other reason that is under the sole discretion of the Vendor. The Vendor also reserves the right to reject orders from any customer with whom the Vendor have an ongoing legal dispute regarding a prior order.

Free delivery and exchange offered

For orders over €120, delivery is free.

Returns are free from France thanks to our prepaid label.

Prices and delivery times

Shipping cost

Collection points: €5

Home delivery with signature: 7.5€

Free delivery for orders over 120€

Delivery time

2-4 working days

Allemagne, Autriche, Belgique, Bulgarie, Chypre, Danemark, Espagne, Finlande, Grèce, Hongrie, Italie, Malte, Pays-Bas, Pologne, Portugal, République Tchèque, Suède, Ukraine

Shipping cost

Home delivery: €9.5

Free delivery for orders over 120€.

Delivery time

4-7 working days

Andorre, Biélorussie, Croatie, Islande, Monaco, Norvège, Russie, Turquie

Shipping cost

Home delivery: €18

Free delivery for orders over €120

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

You can return your products within 15 days of receiving your package, for any order.

For the festive season, the deadlines are extended to 30 days.

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very easy : contact us by email at service-client@olow.fr indicating your order number, the items you wish to return and whether you wish to request a refund, a credit note or an exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned above.

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by e-mail: service-client@olow.fr.

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