Interviews /

STAY Boutique/Bar : A family history

3 MN

STAY Boutique/Bar : A family history

It is never easy to combine two different concepts together, such as mixing a clothing shop with a restaurant.

However, some people make it with talent, as the boutique/bar STAY in Antwerp (Belgium) holding by Stephanie and Tinne. Interview of the two owners, sisters and best friends. A family history …

Could you tell me a little bit more about your background and what led you to create this project?

Tinne (26) studied Interior Design and Stéphanie (24) studied Event Management. Despite of the two totally different fields we studied, we fit together perfectly as sisters and best friends too. We both never wanted to work for a boss and pretty soon after we graduated it became clear that we wanted our own business, together.

Besides, why the name “Stay” ?

STAY stands for ‘Style, Taste And You‘. It is an abbreviation but also a word that implicates that if you come in to our shop, you would like to hang out for a while. And that is what our concept is about. ‘Style‘ goes from home decoration and tableware to fashion for him and her. ‘Taste‘ is all about the ‘bar’ in the back of our shop: you can stay for a tasty brunch or lunch, an intense roasted coffee or a good glass of wine with fingerfood. ‘You‘ implicates that you can treat yourself or someone special with elegant fine jewelry, wonderful make-up, unique perfumes and body products for him and her. Briefly: At STAY you can forget time for a while and browse through the beautiful products or have a delicious meal or drink!

How did you get the idea to mix a shop and a bar?

We wanted to share our passions wich are fashion, interior design and food. With our parents having a catering business for over 30 years now, we were brought up with good food. The more we thought about mixing those things, the more we started to believe in that combination. People who are shopping get tempted by the smell of coffee or fresh baked quiche (by our mum, who is in the kitchen!), the people who come in to have lunch get tempted to browse through the shop after their meal. And we love to see that, because that is the situation we had in mind.

What brands can we found in your shop? How do you make your choice?

We have a mix of different brands. It took us a while to find the right brands that fit our style and that match together. The most important thing that all the different brands have in common is that they all are exclusive in Antwerp and affordable.

What did you like in Olow ?

Olow is an urban brand that’s a little bit edgy: just what we were looking for. Men can find plenty of classic clothes in our city. A brand similar to Olow is harder to find. Olow is for men who know what they want and who want to wear stylish clothes that are different. The clothes from Olow are affordable, from great quality and look absolutely masculin and fashionable at the same time!

Finally, if we came at your place in a late beautiful afternoon like today, what would you serve to us ?

We would like to serve you a cinnamon latte or home made ginger tea with something sweet, like a chocolate brownie with walnuts or maybe a classic chocolate chip cookie? If you haven’t had lunch yet, we would recommend you our ‘Back to Bagel’: a delicous sesame bagel with cream cheese, smoked salmon and radish. Not into fish? Then try our ‘Grilled Meat & Cheese’! A delightful grilled sandwich with manchego cheese, dried Serrano ham, creamy pesto and a pepper-tomato dip. We can sum up our entire menu, but why not swing by to try it all out? Hope to see you soon!

STAY

Nationalestraat 49

2000 Antwerp

Stay Website

Stay Facebook Page

Thanks to Stéphanie & Tinne

 

Interview by © Guillaume Schavann

Interview réalisée par Valentin Porcher

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Please follow the following instructions in order to submit an Order:

  1. Visit the Website;

  2. Follow the instructions on the Website to place your orders and especially the instructions given to create a Customer account;

  3. Fulfil the Ordering form. After extended inactivity you may encounter an automatic cancellation of the Goods you submitted. You shall start a new Order of any Good and Service you wished to order;

  4. You shall check the Goods and Services you Order, and if necessary, please identify and correct the error;

  5. Confirm the Order, the Total Price as well as the All-Inclusive Price (the “Order Confirmation”);

  6. Follow the payment Website instructions in order to pay the All-Inclusive Price.

After you have submitted an order, the Customer receives by email and without delay a confirmation of his approval of the Order.

The Customer also receives by email and without delay, a receipt of the order sent electronically, regarding as a confirmation of the order (“Order Confirmation”).

The Customer receives electronically, the confirmation that the Goods have been dispatched.

The delivery shall take place at the location indicated by the Customer at the time of the Order.

Additionally, by undertaking these different steps to Order, the Customer accepts to strictly comply with this Agreement, in accordance with section 1316-1 of the French Civil Code.

The Vendor undertakes to deliver the Goods and Services subject of the Order Confirmation. In the event that a Good ordered is unavailable, the Vendor will promptly inform the Customer about this.

However, under section L.122-1 of the French Consumer Code, the Vendor reserves the right to cancel your Order if the Order is abnormal, involves bad faith or for any other reason that is under the sole discretion of the Vendor. The Vendor also reserves the right to reject orders from any customer with whom the Vendor have an ongoing legal dispute regarding a prior order.

Free delivery and exchange offered

For orders over €120, delivery is free.

Returns are free from France thanks to our prepaid label.

Prices and delivery times

Shipping cost

Collection points: €5

Home delivery with signature: 7.5€

Free delivery for orders over 120€

Delivery time

2-4 working days

Allemagne, Autriche, Belgique, Bulgarie, Chypre, Danemark, Espagne, Finlande, Grèce, Hongrie, Italie, Malte, Pays-Bas, Pologne, Portugal, République Tchèque, Suède, Ukraine

Shipping cost

Home delivery: €9.5

Free delivery for orders over 120€.

Delivery time

4-7 working days

Andorre, Biélorussie, Croatie, Islande, Monaco, Norvège, Russie, Turquie

Shipping cost

Home delivery: €18

Free delivery for orders over €120

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

You can return your products within 15 days of receiving your package, for any order.

For the festive season, the deadlines are extended to 30 days.

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very easy : contact us by email at service-client@olow.fr indicating your order number, the items you wish to return and whether you wish to request a refund, a credit note or an exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned above.

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by e-mail: service-client@olow.fr.

But where is Olow?
Olow stores       Our retailers

Marais
48, Rue de Montmorency - 75003 Paris
France
Lundi - Vendredi : 11h - 19h
Samedi : 12h - 19h

Nantes
1 rue Saint-Denis - 44000 Nantes
France
Mardi - Vendredi : 11h - 19h
Samedi : 12h - 19h
Desperately Seeking Susan
WHY DON’T WE START WITH THAT?
Menu
results
Forgot your password ?

Please enter the email address you used to register. You will receive a temporary link to reset your password.

Need help?

How to order?

Please follow the following instructions in order to submit an Order:

  1. Visit the Website;

  2. Follow the instructions on the Website to place your orders and especially the instructions given to create a Customer account;

  3. Fulfil the Ordering form. After extended inactivity you may encounter an automatic cancellation of the Goods you submitted. You shall start a new Order of any Good and Service you wished to order;

  4. You shall check the Goods and Services you Order, and if necessary, please identify and correct the error;

  5. Confirm the Order, the Total Price as well as the All-Inclusive Price (the “Order Confirmation”);

  6. Follow the payment Website instructions in order to pay the All-Inclusive Price.

After you have submitted an order, the Customer receives by email and without delay a confirmation of his approval of the Order.

The Customer also receives by email and without delay, a receipt of the order sent electronically, regarding as a confirmation of the order (“Order Confirmation”).

The Customer receives electronically, the confirmation that the Goods have been dispatched.

The delivery shall take place at the location indicated by the Customer at the time of the Order.

Additionally, by undertaking these different steps to Order, the Customer accepts to strictly comply with this Agreement, in accordance with section 1316-1 of the French Civil Code.

The Vendor undertakes to deliver the Goods and Services subject of the Order Confirmation. In the event that a Good ordered is unavailable, the Vendor will promptly inform the Customer about this.

However, under section L.122-1 of the French Consumer Code, the Vendor reserves the right to cancel your Order if the Order is abnormal, involves bad faith or for any other reason that is under the sole discretion of the Vendor. The Vendor also reserves the right to reject orders from any customer with whom the Vendor have an ongoing legal dispute regarding a prior order.

Free delivery and exchange offered

For orders over €120, delivery is free.

Returns are free from France thanks to our prepaid label.

Prices and delivery times

Shipping cost

Collection points: €5

Home delivery with signature: 7.5€

Free delivery for orders over 120€

Delivery time

2-4 working days

Allemagne, Autriche, Belgique, Bulgarie, Chypre, Danemark, Espagne, Finlande, Grèce, Hongrie, Italie, Malte, Pays-Bas, Pologne, Portugal, République Tchèque, Suède, Ukraine

Shipping cost

Home delivery: €9.5

Free delivery for orders over 120€.

Delivery time

4-7 working days

Andorre, Biélorussie, Croatie, Islande, Monaco, Norvège, Russie, Turquie

Shipping cost

Home delivery: €18

Free delivery for orders over €120

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

You can return your products within 15 days of receiving your package, for any order.

For the festive season, the deadlines are extended to 30 days.

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very easy : contact us by email at service-client@olow.fr indicating your order number, the items you wish to return and whether you wish to request a refund, a credit note or an exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned above.

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by e-mail: service-client@olow.fr.

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But where is Olow?
Olow stores       Our retailers

Marais
48, Rue de Montmorency - 75003 Paris
France
Lundi - Vendredi : 11h - 19h
Samedi : 12h - 19h

Nantes
1 rue Saint-Denis - 44000 Nantes
France
Mardi - Vendredi : 11h - 19h
Samedi : 12h - 19h