Once upon a time…

2 MN

Once upon a time…

 2_olow_birmanie_by_guillaumedesachy-1

Once upon a time, there was a 1,200-meter long teak bridge. It is said to be the longest teak bridge in the world, and what happens on it every morning is worthy of the greatest of fairy tales.

We have travelled across Burma from North to South, from East to West, and have been utterly amazed by everything we’ve seen until now, where we’ve just reached the town of Mandalay. To be honest with you, we’re not quite sure what Myanmar has got left in store for us, one final farewell gift.

We meet another image-lover from Singapore the day after we arrive. We exchange bits of advice and Burmese addresses and quickly realise we’ve both heard of this famous bridge that goes by the name U-Bein, located in Amarapura. The least that can be said is that neither of us knows how to reach it. All we know is we will need a motorised vehicle to reach it as it is situated more than 10 miles from Mandalay. We try to gather information from the locals and gradually come to the realisation that this expedition is going to be tricky!

4am, the alarm rings, we get up, quickly: a new adventure awaits! But this time, we are the sole pilots, we don’t have any messengers waiting for us like at the Taj Mahal. After 12 or so seemingly never-ending miles, wondering at every turn whether we are going in the right direction or not, we reach the so-called U-Bein bridge. But it doesn’t look like what we had in mind: it’s very far away and seems to be ever so small. It can’t be true: we’ve seen countless beautiful images of this place, there must be a way to get closer to it. We go around the Taung Tha Man Lake, which the U-Bein crosses, and finally reach one side of the bridge. It is still very dark out and we’re far from dazzled by what we see. As the first sunrays appear, I notice a strip of land in the middle of the lake that seems accessible by the bridge. With my tripod on my shoulder, I run across half the bridge, as I don’t want to miss the show about to unfold.

As I catch my breath, I am astounded by the painting unfolding before my eyes. We had been told that west of the bridge is a monastery, and that East of it is the town of Pyigyitagon. Since the beginning of our trip in South-East Asia, we have witnessed on countless occasions many beautiful things, but nothing quite as breath-taking as this.

After more than an hour spent gazing at so much beauty, we eventually leave this enchanted bridge, thinking that Myanmar could never cease to amaze us.

Interview réalisée par guillaumedesachy
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How to order?

Please follow the following instructions in order to submit an Order:

  1. Visit the Website;

  2. Follow the instructions on the Website to place your orders and especially the instructions given to create a Customer account;

  3. Fulfil the Ordering form. After extended inactivity you may encounter an automatic cancellation of the Goods you submitted. You shall start a new Order of any Good and Service you wished to order;

  4. You shall check the Goods and Services you Order, and if necessary, please identify and correct the error;

  5. Confirm the Order, the Total Price as well as the All-Inclusive Price (the “Order Confirmation”);

  6. Follow the payment Website instructions in order to pay the All-Inclusive Price.

After you have submitted an order, the Customer receives by email and without delay a confirmation of his approval of the Order.

The Customer also receives by email and without delay, a receipt of the order sent electronically, regarding as a confirmation of the order (“Order Confirmation”).

The Customer receives electronically, the confirmation that the Goods have been dispatched.

The delivery shall take place at the location indicated by the Customer at the time of the Order.

Additionally, by undertaking these different steps to Order, the Customer accepts to strictly comply with this Agreement, in accordance with section 1316-1 of the French Civil Code.

The Vendor undertakes to deliver the Goods and Services subject of the Order Confirmation. In the event that a Good ordered is unavailable, the Vendor will promptly inform the Customer about this.

However, under section L.122-1 of the French Consumer Code, the Vendor reserves the right to cancel your Order if the Order is abnormal, involves bad faith or for any other reason that is under the sole discretion of the Vendor. The Vendor also reserves the right to reject orders from any customer with whom the Vendor have an ongoing legal dispute regarding a prior order.

Free delivery and exchange offered

For orders over €120, delivery is free.

Returns are free from France thanks to our prepaid label.

Prices and delivery times

Shipping cost

Collection points: €5

Home delivery with signature: 7.5€

Free delivery for orders over 120€

Delivery time

2-4 working days

Allemagne, Autriche, Belgique, Bulgarie, Chypre, Danemark, Espagne, Finlande, Grèce, Hongrie, Italie, Malte, Pays-Bas, Pologne, Portugal, République Tchèque, Suède, Ukraine

Shipping cost

Home delivery: €9.5

Free delivery for orders over 120€.

Delivery time

4-7 working days

Andorre, Biélorussie, Croatie, Islande, Monaco, Norvège, Russie, Turquie

Shipping cost

Home delivery: €18

Free delivery for orders over €120

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

You can return your products within 15 days of receiving your package, for any order.

For the festive season, the deadlines are extended to 30 days.

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very easy : contact us by email at service-client@olow.fr indicating your order number, the items you wish to return and whether you wish to request a refund, a credit note or an exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned above.

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by e-mail: service-client@olow.fr.

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